Delivery

SHIPPINGINFO

We ship from Antwerp worldwide. Every order is handled with care.

PROCESSING TIME

Orders are processed within 2–3 business days. You'll receive a confirmation email once your order is placed, and a second email with tracking information once it's dispatched.

BELGIUM

Standard delivery

1–3 days

After dispatch

EUROPE

Standard delivery

3–7 days

After dispatch

WORLDWIDE

International delivery

7–14 days

After dispatch

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and order weight. We ship with tracked services only — every order can be followed from our door to yours.

CUSTOMS & DUTIES

Orders shipped outside the EU may be subject to customs duties or import taxes upon arrival. These charges are the responsibility of the recipient and are not included in our prices. We have no control over these fees.

LOST OR DELAYED ORDERS

If your order hasn't arrived within the estimated timeframe, first check your tracking link. If there's a problem, contact us at zentche@hotmail.com and we'll investigate immediately.

Questions about your order?